ARCTIC LEOPARD WARRANTY TERMS and CONDITIONS
LIMITED WARRANTY
-This warranty is offered to all products under the trade-mark of Arctic Leopard
-What the warranty covers: 1 Year of coverage in the power-train (Controller, Motor, Battery). All the other components like display, wiring harness, headlights rear lights and brakes have a 30 days warranty coverage.
-What the warranty does not cover: All wear and tear items like tires, tubes, chains, break pads and service repairs.
-How to submit a warranty claim: Please contact your authorized dealer for any warranty claims or questions about your product.
-Also please be aware that accidents, crashes or inappropriate use of the bike are not covered under this warranty.
(This warranty is mainly associated with coverage for parts, costs associated for service and labor are not covered under this warranty)
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
