VENTUS WARRANTY TERMS and CONDITIONS

Limited Warranty

Ventus Bikes lnc. hereby warrants that all Ventus Bikes purchased through a Ventus Bikes lnc. authorized sales channel are free from manufacturer defects during the period of this Limited Warranty, subject to certain limitations stated herein.

This Limited Warranty applies only if Ventus Bikes have been operated according to "proper use" and "undernormal operating conditions", e.g. following normal operational care and following instructions in any manualor documentation provided, or made available, by Ventus Bikes lnc. from time to time.

Warranty claims can be submitted through email (customersupport@elandmobility.com) This Limited Warranty is not transferable, and an original receipt (proof of purchase) from Ventus Bikes lnc or authorized dealer will be needed.

Please contact the authorized dealer if a product is purchased through them.

This Limited Warranty covers separate parts only, including battery, motor, controller, frame, front and rear suspension, brakes, wheels and electrical sub-assemblies. The warranty does not cover damages caused by normal wear and tear.

The warranty does not apply in the event of crashes, damages, abuse, neglect, carelessness, using the product in any way other than intended, replacement with any part or accessory other than original Ventus parts and products attempt of reparation or modification.

Any modification to the Ventus Bikes or riding with damaged parts will void this warranty, as modifications and broken parts may cause the bikes to malfunction and risk the safety of the rider.

Warranty Period and Coverage

Ventus Bikes lnc. warrants to the customer that the bikes are free of manufacturer defects. Any part found to be defective within 1 year from the product delivery date or date of purchase through retailers subject to the limitations of the warranty terms will be repaired or replaced free of charge.

Ventus Bikes lnc. offers a warranty on the power system (motor, controller, display, and battery) within 1 year from the product delivery date. The batteries are covered by the warranty (subject to the limitations listed above) in case a battery exhibits a nominal storage capacity reduction of greater than 30% of the published nominal capacity. Based on the number of days and mileage at the time of warranty claim submission.

(This warranty is mainly associated with coverage for parts, costs associated for service and labor are not covered under this warranty)